IT Support & Infrastructure

IT Support member assisting clientCTM information technology and reporting capabilities take advantage of real time data in order to make important property decisions. The IT Department oversees network operations to ensure a solid network infrastructure and to make sure that access to data is always available. Through the use of our accounting, e-mail, document sharing and faxing systems we are able to achieve effective dissemination of information that is companywide in a matter of minutes.

All accounting is performed using YARDI© Voyager. This accounting package is installed both at the corporate and on-site offices. YARDI© Voyager allows CTM to report to the owners by the 10th to 15th day of each month. Furthermore, we can customize to fit each individual owner’s needs. CTM also uses Windows-based, Section 42 Compliance & Verification software called ACCUCertPM, which is a compliance-led integrated property management solution. Using this software, CTM is able to post rents, pay invoices and prepare journal entries necessary to provide proper reporting on a monthly basis. In addition, the features of this software provide a sophisticated audit trail for all transactions within the properties.

The CTM intranet runs on a combination of Windows and Linux servers, facilitating application, data, and e-mail requests for all workstations. Our trained and certified IT personnel handle the hardware and software needs of the company.

Our company Web site is an excellent resource for current and future residents to find CTM properties across Southern California. With an easy-to-use search function, future tenants can research our properties in all markets.

Information Technology personnel are dedicated to researching, designing and expanding our electronic capabilities.

IT Support
  • Software application and hardware planning.IT Support member assisting remotely
  • Hardware and software application training.
  • Help desk services.
  • E-mail connectivity between sites and corporate offices.
  • Smart-Phone communication devices.
  • Competitive pricing on technology equipment.
  • “Virtual office” capabilities.
  • Customized systems and reporting.

Taking advantage of cutting edge technology makes the CTM professionals who manage our clients’ assets more effective. We continue to develop and apply industry-leading tools, such as our sophisticated computer network and electronic data communication delivery system. Even better, we can adapt our systems to meet our clients’ changing business needs. Upon acquiring a new asset, CTM’s goal is to have Information Systems up and running at the on-site level by the turnover date.